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FAQ

  • Q If I do not receive my products, do you do payment refund?

    A If the parcel is not delivered to you, we usually ship you again after your confirmation. If you insist on payment refund, we will return the payment.
  • Q How Iong could I receive the parcel?

    A Usually you will received the parce in 7 -10 days.
  • Q How could I make payment?

    A We accept payment by Paypal, Bank transfer, credit card, Western Union.
  • Q What information should I provide for product shipment?

    A We will need the name of receiver, detailed delivery address, and phone number.
    If you are from Europe, we will also need your ID number or passport number for quick custom clearance.
  • Q Can the parcel be sent to my house?

    A Yes, we can send the parcel to the address you provide to us

CUSTOMER CASE

Tiera has a strong research and development team with more than 20 experienced engineers. Each year, over 2.3 million dollars is invested into R&D to create pioneering aesthetic products.We will continue to uphold the principle of quality first and customer first, continue to develop better and safer products, and contribute more to the progress and development of the medical aesthetics industry.
Linchang Team, Mandun Village, Jiaze Town, Wujin District, Changzhou, China
Phone: +8618058714369
Tel: +86-0519-85855985
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