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FAQ Category


  • Q If I do not receive my products, do you do payment refund?

    A If the parcel is not delivered to you, we usually ship you again after your confirmation. If you insist on payment refund, we will return the payment.
  • Q How Iong could I receive the parcel?

    A Usually you will received the parce in 7 -10 days.
  • Q How could I make payment?

    A We accept payment by Paypal, Bank transfer, credit card, Western Union.
  • Q What information should I provide for product shipment?

    A We will need the name of receiver, detailed delivery address, and phone number.
    If you are from Europe, we will also need your ID number or passport number for quick custom clearance.
  • Q Can the parcel be sent to my house?

    A Yes, we can send the parcel to the address you provide to us