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Customer Inquiry:

Send which item you need and give us a general idea about your quantity.

  • Reply

    1. Reply via Email
    2. Reply via social chat software(Whatsapp, wechat, etc)
    3. Send price list according to the order quantity
    4. Check if need private label
    5. Recommend products to provide solution for customers

  • Design
    Refer to Desgin Flowchart
  • Preparation before placing order
    1. Confirm order quantity ,price and shipment cost
    2. Send pictures of the products
    3. Arrange company visiting and inspection if needed
  • Confirm Order
    1. Send invoice
    2. Confirm about shipment way and packaging requirements
    3. Receiving payment
  • Production and Packing
    1.Refer to the production flow chart
    2.Pack up according to customer|'s requirements
  • Quality Control
    Quality inspection
  • Shipment
    1. Confirm about the shipment way.
    2. Arrange shipment
    3. Sending the tracking number
  • Logistic tracking
    1.Follow up logistic information and inform the customer
    2.Send essential documents to customer
    3.Confirm if the products is received by the customer
  • Customer feedback
    1.Sending questionaire after 15 days of use
    2.Timely feedback the customer evaluation
    3.Study solving scheme
    4.Interaction on social networks
  • Further cooperation
    1.After sales service provided, quick response within 24 hours
    2.New products recommended
    3.Latest sales promotion and order discount informed.