1. Reply via Email
2. Reply via social chat software(Whatsapp, wechat, etc)
3. Send price list according to the order quantity
4. Check if need private label
5. Recommend products to provide solution for customers

Refer to Desgin Flowchart

1. Confirm order quantity ,price and shipment cost
2. Send pictures of the products
3. Arrange company visiting and inspection if needed

1. Send invoice
2. Confirm about shipment way and packaging requirements
3. Receiving payment

1.Refer to the production flow chart
2.Pack up according to customer|'s requirements

Quality inspection

1. Confirm about the shipment way.
2. Arrange shipment
3. Sending the tracking number

1.Follow up logistic information and inform the customer
2.Send essential documents to customer
3.Confirm if the products is received by the customer

1.Sending questionaire after 15 days of use
2.Timely feedback the customer evaluation
3.Study solving scheme
4.Interaction on social networks

1.After sales service provided, quick response within 24 hours
2.New products recommended
3.Latest sales promotion and order discount informed.